Last updated 02 September 2020
By visiting https://www.lhtherapsessions.co.uk you are accepting and consenting to the practices described in this policy. If you do not agree to the following policy, you may wish to stop using this website and/or from submitting any personal data to the site.
For the purposes of the Data Protection Act 1998 (the Act) and GDPR, I am the designated Data Controller and I am registered with the Information Commissioner’s Office (ICO no: ZA783946). For more information on your entitlements under these legislations or to make a complaint, please visit the Information Commissioner’s Office’s (ICO) website: https://ico.org.uk/
LH Therapy Session’s online booking form
When you use the online booking form, I may collect, store and use the following personal data:
Any relevant information based on your enquiry
How do I use the information you submit via the online booking form
To contact you
Understand your needs and ascertain if counselling or reflective practice would be suitable for you
Answer any questions you may have
Arrange and send confirmation of your appointment
Data security and protection
The transmission of any personal data and information via the website is not secure or encrypted, unless otherwise stated on the website. This means that personal data and information may be lost, corrupted, intercepted or accessed by other people.
Once I receive your personal data, I endeavour to ensure that your information remains secure by implementing and maintaining appropriate physical and electrical procedures.
Any personal data will not be disclosed, sold or distributed to third parties unless I have your permission. Also, unless I am required to do so by law, i.e, terrorism, money laundering, drug trafficking and safeguarding concerns.
LH Therapy Sessions is hosted on the Wix.com platform, which allows me to have an online platform that provides you with information on the services I offer. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
Cookies allow me to see how visitors are using the site, so I can regularly improve visitors’ experience.
https://www.aboutcookies.org provides information on how to delete and control cookies.
The use of Google Analytics allows LH Therapy Sessions to continually make improvements to the website and the services it offers.
https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage provides further information about Google Analytics.
Transfer of data abroad
If you are visiting https://www.lhtherapysessions.co.uk from outside of the UK, your communications with this site may result in information being transferred across international boundaries. By visiting and engaging in communication with this site, this indicates that you consent to such transfers.
Links to external websites
Access to information
You have the right to access a copy of your personal data held by me and/or request correction or erasure in certain circumstances. There are some exceptions, which includes for legal, internal business purposes and auditing.
Any access request may be subject to a fee of £10 and should be put in writing to Data Controller, or LaToya Henry BizSpace 99-103 Lomond Grove London SE5 7HN.
You will need to provide evidence of your identity and within one calendar month of receipt by me, I will send you the information I have related to your personal data.